You are only as good as your team!
Thankfully, when Gene and Ralph started Brothers Home Improvement in 1994, they had a deep bench of brothers, sisters, in-laws, cousins, the next generation, and great friends to help create the company they envisioned, and maintain that vision throughout these past years and for years to come. Each family member or friend also brought their unique experiences from life to add more value to our company. We are not just window people, we are professionals that bring policies and procedures that results in a great customer experience through this organization of structure. We come from HP, Apple, FedEx, Marketing firms, Schools as teachers, USC university and, of course, the window industry.
It all started...
What makes a family business is having an unbelievable and consistent establishment of great values and ethics within the members. That's what makes it special. Otherwise, it's just another company.
For the Cavanna family, it all started with the American Dream. We originate from Madrid, Spain. Although we bleed red, white, and blue, we still hold very closely the traditions and culture of strong family bond and togetherness, a well-made Paella, and the love for music that Spain and the Latin community are known for. Our story starts with two very important people in our family without whom we would not be here. They are Papi and Mama, the patriarch and matriarch of our family.
Papi, our father/grandfather/great grandfather, exceptional business man, financial advisor/investor, accountant, life coach and great story teller realized that, to provide his family with opportunity to prosper in all aspects of life, the USA was the place to do it. So, in the 1960s he picked up his large family and headed to California.
Papi had a very impressive career in the states. He came to the US with very little and gained financial prosperity through accounting, investing and impressive financial management of his large family. Mama raised the 9 Cavanna kids with a steady but soft heart. She instilled the personal and character values that create high morale and ethics. She taught kindness, love, and the love for Haagen Dazs ice cream. So, Papi gave us the work ethic, the organization, the structure to be hard logical workers, and Mama gave us the heart and character morality to love, have fun, realize that caring for one another is important to be a good person in life and, of course, taught us there's nothing wrong with ice cream.
So, why do I tell you this story? Because how you run your business, and how you structure it, has a story. We, at Brothers Home Improvement, pride ourselves and strive to portray and execute a common goal from our history and upbringing. We want to be the best at what we do because we are hard workers, we want to give the best service because we have the heart and fun for what we do, and we want to give respect and earn respect, because that's just what you do.
We hope you give us the opportunity to show you we are not just a good window company, we are a great family window company. We are good at what we do and have the accolades and reputation to show for it. We are proud of our family and proud of what we have created, and you would be shocked, WE ALL GET ALONG (99.99% of the time). We hope you have the opportunity to see this by buying windows from the Brothers Home Improvement family.
E. Michael Cavanna
Grandson, son, nephew, and future President of Brothers Home Improvement, Inc.